Wellbeing services
Maintaining the well-being of your staff is essential for ensuring optimal patient care and operational efficiency
Maintaining the well-being of your staff is essential
Wellbeing services
In the demanding environment of primary care, maintaining the well-being of your staff is essential for ensuring optimal patient care and operational efficiency. Our well-being support services are specifically designed to address the unique needs of primary care organisations, providing tailored solutions to support and enhance the mental, emotional, and physical health of your team.
Tailored well-being solutions for primary care
Customised programmes.
We offer bespoke well-being programmes that cater to the specific needs of primary care staff. These programmes are designed to address the unique challenges faced in the healthcare environment, including high stress levels, demanding workloads, and emotional strain.
Holistic approach.
Our well-being services encompass a holistic approach, focusing on mental health, physical health, and work-life balance. We recognise that a comprehensive strategy is essential for promoting overall staff well-being.
Key components of our well-being support services.
Mental health support.
Access to professional mental health resources, including confidential counselling services, stress management workshops, and mental health training. Our services aim to reduce stress, prevent burnout, and provide support for staff experiencing mental health challenges.
Physical health initiatives.
Programmes that promote physical health and wellness, such as ergonomic assessments, fitness workshops, and healthy lifestyle initiatives. These initiatives are designed to improve staff health and reduce absenteeism.
Work-life balance.
Strategies and resources to help staff manage their work-life balance effectively. This includes flexible working arrangements, time management training, and support for managing personal responsibilities alongside professional duties.
Comprehensive support resources.
Confidential counselling services.
We provide access to confidential and professional counselling services to support staff dealing with personal or work-related issues. Our counsellors are experienced in handling the unique stressors faced by primary care professionals.
Workshops and training.
We organise workshops and training sessions on topics such as stress management, resilience building, and mental health awareness. These sessions are designed to equip staff with practical tools and techniques to manage their well-being.
Employee assistance programmes. (EAPs)
We implement EAPs that offer a range of services, including 24/7 helplines, legal and financial advice, and support for personal issues. These programmes are designed to provide comprehensive support to staff in various aspects of their lives.
Implementation and integration
Needs assessment.
We begin with a thorough needs assessment to identify the specific well-being requirements of your primary care organisation. This assessment helps us tailor our services to address the unique challenges and needs of your team.
Customised planning.
Based on the assessment, we develop a customised well-being plan that aligns with your organisational goals and staff requirements. Our plan includes detailed strategies and timelines for implementation.
Seamless integration.
Our well-being services are designed to integrate seamlessly with your existing organisational structures and processes. We work closely with your team to ensure a smooth implementation and minimal disruption to daily operations.
Measuring impact and effectiveness
Regular evaluation.
We conduct regular evaluations to measure the impact of our well-being services on staff health and organisational performance. This includes feedback surveys, health assessments, and performance metrics.
Continuous improvement.
Based on evaluation results, we make ongoing adjustments and improvements to our well-being programmes to ensure they continue to meet the evolving needs of your staff.
Compliance and regulatory adherence
Adherence to regulations.
Our well-being support services comply with relevant regulations and standards, including those set by NHS and other regulatory bodies. We ensure that our programmes align with best practices and legal requirements for staff support and well-being.
Confidentiality and data protection.
We uphold the highest standards of confidentiality and data protection in delivering our well-being services, ensuring that staff information is handled securely and in accordance with GDPR and other data protection laws.
Cost-effective solutions
Transparent pricing.
We offer competitive and transparent pricing for our well-being services, ensuring that you receive exceptional value without hidden costs.
Flexible plans.
Our services are designed to be flexible, allowing you to choose a plan that fits your primary care organisation’s size and budget. We offer various options to accommodate different needs and preferences.
We understand your challenges
To access free and confidential support for wellbeing, our clients and their employees have the option to contact our wellbeing hotline at 020 8865 1942 and schedule a call-back from one of our CBT specialists. Alternatively, they may choose to send an email to [email protected].
Operational overview.
Initial consultation
Customised planning
Implementation
Ongoing support
Enhance the well-being of your primary care team with our specialised support services. We are committed to delivering comprehensive and effective solutions that promote mental, emotional, and physical health, ultimately contributing to a healthier, more productive workforce.
Alternative providers
Health and wellbeing hubs are available to provide prompt access to assessment and local evidence-based mental health services for health and social care professionals. These hubs offer confidential and no-cost support, including clinical assessment and referrals to services like counseling or therapy, separate from their employing organisation. The services are open to all NHS workers, and referrals can be made either by the individual themselves or with their colleague's consent.
To find out more about people’s experiences of accessing the hubs, please see the following video of an NHS colleague who gained support from an NHS staff mental health and wellbeing hub.
All 40 staff mental health and wellbeing hubs are now live. You can also see the current staff wellbeing offers or talking therapies available, also everyone including health and social care staff can access help from their GP.
A small proportion of staff may be referred onto NHS practitioner health by their local hub as clinically indicated. This is an enhanced mental health service, which has been commissioned nationally, to support staff whose needs cannot be met locally. Doctors, dentists and senior leaders also have the option to self-refer to this service, please see the NHS practitioner health website for details.
A free helpline is available to all NHS staff in England. Trained professionals can give you advice on coaching, bereavement care, mental health and financial help. Support via text is also available to doctors any time of day.
A comprehensive overview of free wellbeing resources, offers and toolkits for all NHS staff. This includes mental, physical and financial wellbeing services.
A free and confidential service based in London for doctors and dentists with issues relating to mental health condition or addiction problem, in particular where these might affect their work.
Collated links to practical resources to provide trainees and learners with information and tools to improve their own health and wellbeing.
Contact is welcomed from members with regard to any professional or personal issue that requires support. Website provides information and resources to support members’ wellbeing.
The professional association for dentists who can provide access to sources of advice, guidance and help for managers and individuals experiencing stress, emotional distress or difficulties at work.
Services and information to support doctors and medical students. Includes a confidential counselling service and a peer support service that offers the choice of speaking in confidence to another doctor.
Doctors who face general medical council (GMC) investigations or licence withdrawal have access to a confidential support service which offers emotional help from fellow doctors and functions independently of the GMC.
Advice on health management, health assessments and links to other independent organisations where doctors under investigation can seek advice, support and resources.
Resources for doctors and representatives: information and guidance about hearings to help doctors, lawyers and medical defense organisations prepare for a hearing.
Includes a doctor support service for confidential face-to-face support and a hearing information line for all doctors who have been referred to the MPTS for a tribunal hearing.
Resources and information for nurses going through fitness to practice proceedings.
Provides free, rapid, high quality peer support by telephone to psychiatrists of all grades who may be experiencing personal or work-related difficulties. The service is confidential and delivered by trained doctor advisor college members.
Advice, information on campaigns, events and courses as well as links to other resources.
Resources for midwives: information and guidance on a range of issues, including disciplinary hearings, personal injury, financial assistance.
Resources supporting the nursing community to adapt to change or deal with pressures adversely affecting their financial situation
Resources for nurses: information and guidance about incidents at work, stress, sick leave and pay, counselling, welfare and peer support services.
A range of advice, information, support mechanisms and links to other resources. Includes a peer-to-peer support service.
A range of resources including practical advice, real life experiences and guidance to support health professionals while they work.
A confidential support and advice service for surgeons who are experiencing problems in their work or personal life. Provides signposting to several resources and organisations that provide support and advice. Also offer a surgeon-to-surgeon helpline which can put callers in contact with an appropriate surgical colleague who can provide confidential advice.
BMA charities – Two charities which help all doctors, and their dependents, and medical students in times of financial crisis.
A mutual/self-help group of doctors and dentists who are recovering, or wish to recover, from addiction/dependency on alcohol and/or other drugs.
An independent self-help group which offers help, support and recovery for all family members who are suffering, or have suffered, from the effects of a doctor’s or dentist’s alcohol or drug addiction.
Works to achieve equal treatment of all doctors and dentists working in the uk based on their competence and merit irrespective of race, gender, sexual orientation, religion, country of origin or school or graduation.
A medical benevolent fund that supports current and retired GPs, as well as their families, in times of financial distress, whether through ill-health, disability, death or loss of employment.
A charity that helps registered nurses, midwives, nursing associates, maternity support workers and healthcare assistants, both working and retired, when they are suffering personal or financial hardship, including through illness, disability or old age.
A registered charity with a national network of advisers providing dental professionals with free support and advice on health, alcohol and drugs issues.
A confidential, not for profit, psychotherapeutic consultation service for all doctors, helping them to explore professional and personal difficulties with senior clinicians (fee payable for doctors using the service).
An independent, confidential, peer-support network for doctors and medical students with concerns about their mental health. Offers an online, confidential, anonymous support forum. Aims to improve wellbeing of doctors by safely connecting them with other medics with similar concerns.
Help and support for doctors with a disability or chronic illness
A confidential service that provides support to medical students and doctors who have been identified as having issues relating to performance or health.
The MCA is an independent charity of health professionals from all medical specialties, dedicated to improving the understanding and management of alcohol-related health harm.
Its activities include working with healthcare professionals to increase their understanding of the risks associated with their own alcohol consumption and of the measures to address these.
Independent charity working for pharmacists and their families, former pharmacists and pharmacy students to provide help and support in times of need. Services include: wellbeing service; listening friends confidential helpline; financial assistance; specialist advice in the areas of debt, benefit and employment law and an addiction support programme.
A nursing charity focused on promoting nursing in the community, that provides practical and financial help to community nurses and midwives in need.
Provides support for doctors and their families through all stages of their career and beyond. A charity for doctors, medical students and their families, providing financial support, money advice and information when it is most needed due to age, ill health, disability or bereavement.
Independent organisation providing support and help for doctors, dentists and medical students who are concerned about their use of alcohol or drugs.
Deaf and hard of hearing health professionals providing information and support.
A fellowship concerned with the personal recovery and continued sobriety of individual alcoholics who turn to the fellowship for help.
A fellowship of recovering addicts who maintain their individual sobriety by working with others.
A national charity for bereaved people in England, Wales and Northern Ireland, offering support, advice and information to children, young people and adults when someone dies.
A non-profit fellowship or society of men and women for whom drugs have become a major problem. They are recovering addicts who meet regularly to help each other stay clean.
A charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Open 24 hours a day.
