CQC special measures service
'special measures' by the care quality commission (CQC) requires immediate and effective intervention
The care quality commission (CQC)
CQC special measures service
Being placed in 'special measures' by the care quality commission (CQC) is a critical moment that requires immediate and effective intervention. The repercussions of not addressing the designation and the issues highlighted in the report, can be significant. At GPS, we fully understand the urgency of this situation and we are ready to provide tailored support to help your primary care organisation navigate these challenges and achieve compliance.
Our proven eight-step recovery process.
We initiate a thorough internal review to identify the root causes of the issues identified by the CQC. Our approach ensures that we address the core problems, not just the symptoms, crafting a strategic and actionable improvement plan.
Our team, including current and former CQC inspectors and seasoned healthcare professionals, offers unparalleled expertise in navigating compliance challenges. We will guide you through rectifying issues and maintain continuous progress monitoring.
Demonstrating your commitment to improvement is crucial. We will manage all communications with the CQC, showcasing your proactive steps and transparency, which can significantly impact the outcome of your assessment.
We will meticulously review the CQCs findings and, if necessary, challenge any inaccuracies in the draft inspection report, ensuring that the final report reflects a fair and accurate assessment.
Building trust within your community is essential. We will assist you in engaging positively with service users and key stakeholders like NHS England and your integrated commissioning board, (ICB) fostering a supportive network.
Whether you need an interim manager to stabilise operations or change managers to support your existing team, we provide experienced leaders who will steer your organisation through this critical period.
Addressing staff-related issues is vital for sustaining improvements. We will provide expert guidance on aligning your team with the goals of your recovery plan, ensuring everyone is on board.
Clear, proactive communication with the public and media is crucial during this time. We’ll help you craft messages that reassure and inform, maintaining the confidence of your service users and the wider community.
Why choose us?
There is a reason why we proudly hold this title, and you can be assured that we always live up to our reputation.
With a team that includes current and former CQC inspectors and healthcare compliance experts, we offer unrivalled expertise in guiding organisations through 'special measures.'
We recognise that each organisation is unique, and we will tailor our services to meet your specific needs, providing solutions that are both practical and effective.
We work closely with specialist CQC solicitors, ensuring that all aspects of your case are handled with the highest level of professional care, including legal challenges if necessary.
Our team offers hands-on, on-site support, implementing new processes and embedding best practices into your daily operations. Our support continues beyond initial recovery, ensuring sustainable compliance.
Our methods are backed by a proven track record of helping organisations not only meet but exceed regulatory standards. We integrate compliance into your daily routine, making it a seamless part of your organisational culture.
Your success is our mission. We will advocate tirelessly on your behalf, working to secure the best possible outcomes and ensuring your organisation emerges stronger and more resilient.
Financial support and price promise.
We understand that financial considerations are critical. Your local ICB is obligated to provide financial assistance, and we will help secure the necessary funding for our services. Plus, with our price promise guarantee, you can be confident in receiving the best value for your investment.
