Regulatory Compliance & Disputes Services. - General Practice Solutions

Primary Care involves a high level of complexity and demands

Regulatory compliance & disputes services

Managing a primary care involves a high level of complexity and demands, particularly in ensuring compliance with CQC standards. The stringent, evidence-based methodologies required for compliance may occasionally seem to overshadow the immediate and critical need for patient care. However, as the Health & Social Care Act 2008 remains in force, failure to meet these standards can result in significant and adverse consequences for your organisation.

CQC registration support

A distinguished specialist will be assigned to expertly guide you through the complex and detailed registration process required for all providers of regulated activities in England under the Health and Social Care Act 2008. We will meticulously evaluate every facet of your organisation’s structure, operations, and documentation, ensuring that you are not only compliant but exceptionally well-prepared for CQC registration.

By leveraging our deep expertise, we will streamline your path to successful registration, addressing potential challenges with precision and foresight. Once registration is achieved, our focus will shift to the ongoing enhancement of your compliance, with an emphasis on meeting and exceeding the rigorous standards set by the CQC.

We will complete the following on your behalf:

CQC application preparation
We will expertly handle the preparation and submission of your CQC application, ensuring every detail is addressed to meet the highest regulatory standards. Our thorough approach guarantees a smooth and successful registration process.

CQC financial viability statement development
Our team will prepare a financial viability statement that presents a clear and compelling picture of your organisation’s financial health, showcasing its capability to provide high-quality regulated services.

CQC interview preparation
We will provide in-depth coaching and resources to thoroughly prepare your team for CQC interviews. Our strategic guidance ensures you present your organisation’s strengths effectively and confidently.

Provider information return (PIR) submission
We will manage the precise and timely submission of the provider information return, an essential component of the CQC assessment, ensuring that your submission is complete and accurate.

Other regulatory support packages

Our commitment extends beyond mere compliance; and we provide strategic, ongoing support to help you towards securing and sustaining a prestigious 'outstanding' rating.

This proactive approach ensures that your organisation remains at the forefront of quality care, enhancing your reputation and positioning you as a leader in the field. With this dedicated guidance, you can be confident in your ability to achieve and maintain the highest standards of excellence and stand out in a competitive industry.

Policies & procedures creation

We are dedicated to helping your primary care organisation excel by developing comprehensive and precise operational guidelines. Our expert team will meticulously draft, review, and implement detailed policies and procedures that will enhance every aspect of your operations.

From patient care protocols and staff roles to regulatory compliance, data privacy, and safety measures, we ensure that your organisation not only meets but exceeds legal and industry standards. By partnering with us, you can be confident in delivering exceptional care and achieving operational excellence, setting your organisation apart in the healthcare industry.

Real-time monitoring

Our dashboards display up-to-date information on compliance metrics, allowing for immediate identification of areas needing attention.

Data visualisation

Our dashboards use charts, graphs, and other visual tools to represent compliance data clearly and concisely, making it easier to understand trends and performance.

Alerts and notifications

The system sends automatic alerts for any deviations or issues that require prompt action, helping your organisation to address compliance gaps proactively.

Reporting and analysis

Our system generates reports and performs analyses to assess compliance performance, track progress over time, and support decision-making in your organisation.

Annual or ad hoc mock CQC inspections

We conduct mock inspections, either on a regularly scheduled annual basis or as needed, to thoroughly identify and address any potential areas for improvement. Our rigorous evaluations cover all aspects of your operations, including regulatory compliance, policy adherence, and overall effectiveness. By employing a proactive approach, we provide you with detailed, actionable recommendations to resolve any identified issues.

This ensures that your organisation is not only well-prepared but excels in the official CQC inspection. Partner with us to enhance your readiness, boost compliance, and achieve outstanding performance in your regulatory reviews.

Our process

Our end-to-end support includes:Initial consultation and assessment - A thorough evaluation of your organisation's current practices, structures, and documentation to identify any gaps or areas needing improvement.

Customised preparation plan - We will develop a tailored strategy to address specific compliance requirements, ensuring that your organisation is fully prepared for CQC registration.

Ongoing compliance monitoring - We will continuously evaluate and support to maintain and enhance compliance with CQC standards, ensuring that your organisation not only meets but
exceeds regulatory expectations.

Strategic guidance for ‘outstanding’ rating - We will provide you with expert advice and support aimed at achieving and retaining the prestigious 'outstanding' rating, enhancing your organisation’s reputation and competitive edge.

With our end-to-end support, we will position your organisation for sustained success and excellence in care.