Jordan has over 20 years in administration and HR, with experience in an adoption agency, university, engineering firm, and running a city-centre pub. She now thrives in her current role, using her skills to connect with everyone and build relationships. Outside of work, Jordan loves the gym, pet-sitting, and volunteering in Africa. Always energetic, with a sweet tooth and a talent for talking, she enjoys making connections and having fun.

Jenny transitioned into healthcare as a Medical Secretary, quickly advancing to Head of Workflow and Clinical Coding. In this role, she streamlined processes, improved efficiency, and ensured accurate clinical data management. Her ability to adapt and excel in healthcare, particularly in coding and workflow management, highlights her strong organisational skills and commitment to precision. Jenny's leadership in this sector has been instrumental in optimising operations and maintaining high standards in clinical data accuracy.

Kirsty brought a decade of NHS experience to General Practice Solutions, where she hit the ground running as a clinical coder last summer. Her hard work and expertise quickly paid off, earning her a promotion to Administrative Support Officer just a few months later. Now, she’s a vital part of the team, helping keep everything on track with her coding know-how. When she’s not cracking codes, Kirsty loves spending quality time with her family, catching up with friends, and lending a hand wherever she can. Whether it’s supporting her team or supporting her loved ones, Kirsty’s all about making a difference—and having fun while she’s at it!

Molly Slatcher is a versatile professional with a diverse career spanning outdoor sports, finance, and executive leadership. Starting as a ski instructor, she honed leadership and communication skills before transitioning to finance administration, where she streamlined processes and supported operations. Now, as Head of Executive Affairs at General Practice Solutions, Molly excels in aligning strategic goals with daily operations, fostering collaboration, and driving efficiency, all while maintaining her passion for outdoor activities and home renovation.

Shaun Chadwick's career is defined by insight, compassion, and determination, which have been the foundation of his success in the British healthcare sector. Beginning with community initiatives, he transitioned from Nursing Studies to Healthcare Business, swiftly gaining recognition as an accomplished practice manager. Shaun managed eight healthcare organisations and served as a Specialist Adviser for the Care Quality Commission, contributing to over 350 primary care inspections. In 2020, he established a medical centre, achieving substantial growth before founding General Practice Solutions to support healthcare practices across the UK. In 2024, Shaun became Senior Managing Partner at a 33,000-patient NHS practice while continuing to expand GPS and manage a property portfolio, guided by his principle: “Do a job you love.”

Ella studied prosthetic makeup and once enjoyed giving people fake noses for fun before taking a turn into the NHS alongside a forensic psychology degree. With over 10 years of experience in both primary and secondary healthcare, Ella transitioned to clinical coding in 2021 after maternity leave, which later led to joining GPS. Passionate about baking, she strives to level up her son's birthday cakes each year. She also loves interior design, finding budget-friendly home upgrades, binge-worthy series, crime podcasts and firmly believes that pineapple never belongs on pizza.

Duncan is an Administrative Support Officer at General Practice Solutions, where he handles administrative tasks and office management. With a background in the restaurant industry, he developed a strong work ethic and adaptability. Outside of work, Duncan is passionate about sports, actively participating in football and cricket. His dedication to personal and professional development makes him a versatile individual, eager to progress in his career.

Abdullah is the telephony expert at General Practice Solutions, ensuring clients receive top-notch service. After four years with the NHS, he quickly became known for solving problems faster than “hold music.” Outside of work, he’s a loyal United fan, sticking with his team through every penalty shootout. Whether it’s fixing phone systems or shouting at the TV, Abdullah’s passion for both telephony and football runs deep. Want to chat about seamless communication or United’s latest match? He’s your guy; just don’t bring up the last loss!